Updated September 15, 2021
TYPES OF INFORMATION WE COLLECT
We collect personal information and anonymous information. These categories of information may be combined as aggregate information. When anonymous information is directly or indirectly associated with personal information, this anonymous information also is treated as personal information.
We collect the following kinds of information:
HOW WE COLLECT YOUR INFORMATION
HOW WE USE YOUR INFORMATION
We may have access to and use your information for the following purposes:
SHARING YOUR INFORMATION WITH OTHERS
Subject to the following exceptions, we do not otherwise knowingly allow other parties to collect personal information about your online activities over time and across third-party websites when you use our site and Services. However, when you have agreed expressly to such sharing through an agreement with us or an affiliated Service Provider or you leave our site or click links to an affiliated Service Providers including, by way of example, our e-commerce affiliates, information may be collected about you to improve your user experience, conduct business with you, to transact with you and/or to otherwise interact with you. Their policies may differ from ours.
Your information may be shared with:
We May Share Your Information with Other Third Parties:
Our Services are not addressed toward individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from Children. While individuals under the age of 18 may utilize the service, they may do so only with the involvement, supervision, and approval of a parent or legal guardian.
If you are a parent or guardian and you are aware that your Children have provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers. Please contact us at: abuse@HIDIVE.COM or privacy@HIDIVE.COM
DATA SECURITY INTEGRITY AND RETENTION
Wherever your personal information is processed, stored or transferred by us, we will take reasonable steps to safeguard the privacy of your personal information. We seek to use reasonable organizational, technical and administrative measures to protect personal information. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us at privacy@HIDIVE.COM
Unless specifically requested or required by law, we ask that you not send us, and you not disclose, on or through the Services or otherwise to us, any sensitive personal information (e.g., social security numbers, national identification number, data related to racial or ethnic origin, political opinions, religion, ideological or other beliefs, health, biometrics or genetic characteristics, criminal background, trade union membership, or administrative or criminal proceedings and sanctions).
CROSS BORDER TRANSFER
HIDIVE provides a global service. Sharing data cross-border is essential to the Services so that you receive the same high-quality service wherever you are in the world. As a result, we will, subject to law, transfer personal information and other data collected in connection with the Services, to entities in countries where data protection standards may differ from those in the country where you reside. By subscribing to our Services, using App’s or using any of the HIDIVE branded services, you understand that we transfer your personal information globally. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries will be entitled to access your personal information.
COOPERATION WITH LAW ENFORCEMENT AND LEGAL PROCESS
LINKS TO OTHER SITES
YOUR CONTROLS AND PREFERENCES
We have enabled features for users to configure how certain information is made available through our social media services. These features are available within the My Account and My Profile sections of the site.
We enable account holders to create unique profiles to enable a more customized viewing and user experience and to provide our Services in a manner that is relevant to each account holder and profile. If you share or otherwise allow others to have access to your account, they will be able to view your information (including in some cases personal information) such as your watch history, ratings, settings, and account information (including your email address or other account information). Anyone you share or allow to access your account can navigate to and use, edit or delete profiles. You should explain this to others with access to your account, and if you do not wish them to use or change your profile, it is your responsibility to address such matters with them.
DEACTIVATING YOUR ACCOUNT
COMMENTS, QUESTIONS AND EXERCISE OF YOUR RIGHTS
If you have questions or concerns about our privacy practices and policies or if you wish to exercise any specific rights applicable to you, you may contact us at privacy@HIDIVE.COM or write to us at HIDIVE Privacy Administration, PO BOX #720966, Houston, Texas 77072
NOTICE TO CALIFORNIA RESIDENTS
If you are a California resident, you may have certain additional rights. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes. The law requires operators of websites and online services that collect Personal Information about consumers to explain their do not track policies and procedures. It does not require sites to honor do not track signals and requests, but it does require websites to inform consumers if they disclose consumer data to third parties.
"Do Not Track" Notice
Because providers of "do not track" and similar signals do not yet operate according to common, industry-accepted standards, we currently do not respond to those signals.
Web Site Data Collection
We do not knowingly allow other parties to collect personal information about your online activities over time and across third-party web sites when you use our site and services.
California Business and Professions Code Section 22581 permits registered users who are minors to request and obtain deletion of certain posted content. Requests of this nature should be directed to privacy@HIDIVE.COM
Users who wish to request further information about our compliance with these requirements, or have questions or concerns about our privacy practices and policies as they relate to California residents may contact us at privacy@HIDIVE.COM or write to us at PO BOX #720966, Houston, Texas 77072
NOTICE TO EUROPEAN ECONOMIC AREA (EEA) RESIDENTS REGARDING GENERAL DATA PROTECTION REGULATION (GDPR):
The GDPR affords you certain rights with respect to your personal information as outlined below.
WITHDRAWAL OF CONSENT
You can withdraw your consent for the collection, usage and storage of your personal information and personal information without charge and at any time by giving us reasonable notice. Your withdrawal request can be sent via mail to privacy@HIDIVE.COM or by regular mail Attn: HIDIVE Privacy Administration, PO Box #720966, Houston, Texas 77072.
(i) Following receipt of your request, we will inform you of the likely consequences of the withdrawal of your consent and will cease to process your personal information and personal information therefrom, unless otherwise permitted or required by applicable laws and regulations.
(ii) However, your withdrawal of consent could result in certain legal consequences arising from such withdrawal. In this regard, depending on the extent of your withdrawal of consent for us to process your personal information, it may mean that we will not be able to continue with your existing relationship with us.
RIGHT OF INFORMATION, CORRECTION AND THE RIGHT TO BE FORGOTTEN
You have the right to request anytime information about the data stored by us concerning you, their source and their recipients as well as the purpose of the data processing. Furthermore, you have the right of correction, and the right of deletion/erasure of the data stored with us.
RIGHT TO OBJECT
You have the right to object at any time to processing of personal information concerning yourself which are necessary for the purposes of the legitimate interests pursued by us. We will no longer process the personal information unless there are lawful or other legitimate grounds for the processing which override the interests, rights and freedoms of you or for the establishment, exercise or defense of legal claims.
RIGHT TO RESTRICTION OF PROCESSING
You have the right to obtain restriction of procession when:
RIGHT TO DATA PORTABILITY
You have the right to receive the personal information concerning yourself, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from us, where:
RIGHT TO LODGE A COMPLAINT WITH THE DPA
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work or place of the alleged infringement if you are not satisfied with our response or think we are processing your personal information not in accordance with the law.
FURTHER INFORMATION AS IT RELATES TO GENERAL DATA PROTECTION REGULATION (GDPR)
Users who wish to request further information about our compliance with these requirements, or have questions or concerns about our privacy practices and policies as they relate to EUROPEAN ECONOMIC AREA (EEA) residents may contact us at privacy@HIDIVE.COM or write to us at PO BOX #720966, Houston, Texas 77072